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UPS & U.S. Commercial Service Women Export Academy 2022
June 30, 2022 @ 11:00 AM
The Women Export Academy is a collaborative initiative between the U.S. Commercial Service and UPS that aims to increase the participation of women-owned and women-led business in exporting and to create more opportunities for women entrepreneurs to achieve economic equality.
This capacity building program will equip entrepreneurs with the necessary tools and resources to become globally competitive and increase the participation of women-owned and women-led businesses in international trade.
The program’s curriculum includes virtual workshops, one-on-one consultations, insights and training on export strategies, tools and resources to enter new markets, insights on how to build an export-friendly digital presence, and guidance on package flows and preparing export shipment.
The Women Export Academy 2022 will be hosted online every Thursday, from June 2 to June 30 at 10 am Central Time, and it is free to attend.
- Customer Experience (June 30)
- What is a customer experience and why is it important for SMEs
- Step of the customer journey
- Strategies to retain customers and make them loyal clients
- Tools used during the retention process (ex. Database)